Rosemary Brooks
Hosted VoIP (voice over internet protocol) was developed as a more economical and advanced solution to the traditional PBX systems with switchboards that are generally used in offices and businesses.
Hosted VoIP systems make use of a broadband internet connection which allows voice and data signals to be sent via the internet. Hosted VoIP systems have become a necessary addition to offices and business due to the many benefits and features available to VoIP subscribers.
How Hosted VoIP Works
Hosted VoIP services allow clients to have the same quality calling as traditional PSTN lines (normal land line) but with more advanced telephony functionality than regular telephones.
The hosted VoIP system uses software which enables a server to control a VoIP system over the internet. The hosted VoIP system will turn voice and data into digital data and send the data to the required recipient over the internet through a broadband connection. The broadband connection will have a platform from which the data will be sent to the recipient and so forth. Subscribers to VoIP services can choose to use an analogue or voice over internet protocol service.
The Benefits
The benefits to using a hosted VoIP system instead for a regular PSTN system or PBX phone are highly notable. Firstly, using a hosted VoIP line and services will save money on the costs that would be incurred using regular PTSN lines.
Hosted VoIP users enjoy reduced or free calls between sites, and other calls and line rentals are charged at a reduced rate. Maintenance is relatively simple and free of charge. Clients also have access to detailed online billing reports by their service provider.
Hosted VoIP services allow users greater control over the functionality of their telephone systems. The locations in which the system is installed will generally include extension dialling, with many extensions possible on one system. Hosted VoIP systems are fully scalable, meaning that users can add and subtract extension lines as they please. These extensions can also be controlled by the client via the internet.
Because VoIP works over the internet, users can be more flexible in terms of locations - users can take a VoIP phone with them wherever they go and still be contacted free, with access to all features included in the hosted VoIP system.
Another benefit to hosted VoIP systems is the easy access to software updates available so that subscribers can receive the most up to date services and technology available.
A hosted VoIP system is beneficial especially to businesses. Companies generally spend a large amount of money on telephone costs and services, not to mention maintenance of their lines and services when using regular PSTN lines or a PBX system. Some, but not many VoIP service providers will offer a specialised business package tailored to suit the individual business needs of a company.
Hosted VoIP and Business Users
A hosted VoIP system will benefit any company due to the incredible reliance placed on telephony services by the needs of a successful company. Businesses will save money on their communication costs with a hosted VoIP system. No charges for calls made between sites, reduced line rental, free maintenance, the ability to add and subtract lines without help from the service provider, reduced rates to regular phone lines and other cost reducing features will drastically cut a company's communication costs.
Time is saved when a business uses a hosted VoIP system as online tools included with the system are controllable by the subscriber. Training of IT staff is not required as hosted VoIP systems are user-friendly. Because settings can be controlled by the client, users are able to choose when they receive calls, at what location and from whom. Voicemail is highly accessible to users from any phone or internet connection and can be viewed in a variety of different formats such as email or voice messages. Faxes can also be sent straight to a user's inbox.
Multiple calls are manageable through a hosted VoIP system. An operator console allows receptionists to manage large numbers of calls using just one system interface.
Hosted VoIP services are the way of the future in terms of communication and none more so than business communication. A hosted VoIP system offers lowered costs, higher functionality, higher reliability and easier usability as well as incredible features which far outweigh the capabilities of a traditional PBX phone system.
About the Author:
Inclarity is a UK based telephony provider specialising in hosted VoIP systems and user-friendly, reliable PBX replacement systems for their clients.
Article Source: http://EzineArticles.com/?expert=Rosemary_Grace_Brooks
Wednesday, March 31, 2010
Mobile VOIP
David Dj Johnson
Traditionally, VoIP usage has been limited to those users who have a personal computer or any VoIP device, connected to broadband Internet. This has limited the VoIP penetration to users who are restricted to home or office environment. Now users, who own a mobile phone and have access to data using GPRS (General Packet Radio Service), 3G (Third Generation mobile technology) or Wi-Fi connection; can use VoIP to reduce their international call rates, use of VoIP on mobile phone is thus developing its popularity among users and known as 'VoIP'.
How it Works
To use Mobile VoIP services, a user needs to have following:
• To use mobile, you require a GPRS/3G or Wi-Fi enabled handset.
• To use mobile, you need to have a compatible handset, which supports the mobile application. Here the 'mobile application' means the application that makes VoIP calls possible. For example Skype, Google Talk and iTel Mobile Dialer.
• To check the list of mobile handsets compatible with the mobile application to use mobile, users can check the compatibility list here.
• Mobile VoIP can run on GPRS/ 3G/ Wi-Fi enabled mobile handset.
Opportunities in cell VoIP
According to a recent survey conducted for VoIP industry's growth and opportunities- mobile VoIP market will be worth $32.4 billion by 2013 and that by 2019, half of all mobile calls will be made over all-IP networks. This is definitely inspiring news; has opened new avenues for the growth of mobile VoIP. A reason that people getting more attracted to VoIP is because mobile VoIP phone calls are 50 to 75% cheaper than 3G or regular call made from GSM or CDMA mobile phone. More and more users are now switching to mobile VoIP and other ways to internet calling such as Skype, Google Talk etc. because it is cheaper than the regular call rates and calls can be made to any network and any distance, using this technology.
Reasons Behind Increasing Popularity of
• VoIP is cheaper than any other mean of telecommunication like regular PSTN, GSM, CDMA mobile phone etc. Mobile is 10 to 20 times cheaper than all above media of mobile communication. Especially for long distance international calls, mobile is almost free due to its cheapest rate plans, as compared to regular mobile service' rate plan.
• Using mobile VoIP service through internet is better in any mean. The best thing is that you are not forced to change you number to use the service. Most of the service providers allow you to keep your existing phone number to use their services.
• There are dialer applications available in the market, which give you the same functionality like call waiting, call forwarding, call log etc. VoIP provides enhanced voice quality and bad network or frequent call failure is not a problem in mobile because this technology runs over internet.
• Mobile VoIP is relatively new service so most mobile VoIP service providers are offering better services at low rates, which is relatively costly in regular mobile service providers.
• With VoIP PC-to-PC calls are free. cell VoIP rates plan are also amazingly cheaper than regular mobile rate plans.
• Portability is another USP of cell VoIP. You can easily carry and use your mobile anywhere. However, in few countries where use of VoIP or VoIP is restricted due to 'n' number of reasons, mobile VoIP usage is still low.
• In many countries, incoming call over mobile is charged. Use of cell VoIP gives liberty from this restriction allowing free incoming call.
Challenges in Mobile VoIP
One of the biggest challenges for the mobile telecommunication Industry or is to deliver the benefits of IP without losing control over the network services. Common users want the Internet to be free, flawless and high speed. For ITSPs, providing such a flawless service at cheaper rates of for free is again a challenge. It challenges the most valuable service in the telecommunication industry 'mobile VoIP' and threatens to change the nature of the global communications industry.
In current scenario, VoIP has limited reach due to factors like:
• Lack of awareness about cell VoIP & VoIP.
• Limited number of broadband internet connections available in limited areas has restricted the use of mobile VoIP.
• Users still not ready to adopt the new technology like VoIP & mobile VoIP and innovations in mobile technology.
• Higher rates of Internet services. No standard rates are regularized by service providers.
• Lack of standard architecture in cell VoIP services.
• Present online security measures can't sufficiently tackle the mobile VoIP processing requirements.
• Change in protocols will take time for a problem free, secured mobile VoIP service.
VoIP or Voice over Internet Protocol is influencing the customer behavior and rapidly changing the way we communicate. Portability of cell VoIP makes it different from PSTN (Public Switched Telephone Network). VoIP has always been a very promising technology, lowering the cost of communication between people, with the help of internet.
Article Source: http://EzineArticles.com/?expert=David_Dj_Johnson
Traditionally, VoIP usage has been limited to those users who have a personal computer or any VoIP device, connected to broadband Internet. This has limited the VoIP penetration to users who are restricted to home or office environment. Now users, who own a mobile phone and have access to data using GPRS (General Packet Radio Service), 3G (Third Generation mobile technology) or Wi-Fi connection; can use VoIP to reduce their international call rates, use of VoIP on mobile phone is thus developing its popularity among users and known as 'VoIP'.
How it Works
To use Mobile VoIP services, a user needs to have following:
• To use mobile, you require a GPRS/3G or Wi-Fi enabled handset.
• To use mobile, you need to have a compatible handset, which supports the mobile application. Here the 'mobile application' means the application that makes VoIP calls possible. For example Skype, Google Talk and iTel Mobile Dialer.
• To check the list of mobile handsets compatible with the mobile application to use mobile, users can check the compatibility list here.
• Mobile VoIP can run on GPRS/ 3G/ Wi-Fi enabled mobile handset.
Opportunities in cell VoIP
According to a recent survey conducted for VoIP industry's growth and opportunities- mobile VoIP market will be worth $32.4 billion by 2013 and that by 2019, half of all mobile calls will be made over all-IP networks. This is definitely inspiring news; has opened new avenues for the growth of mobile VoIP. A reason that people getting more attracted to VoIP is because mobile VoIP phone calls are 50 to 75% cheaper than 3G or regular call made from GSM or CDMA mobile phone. More and more users are now switching to mobile VoIP and other ways to internet calling such as Skype, Google Talk etc. because it is cheaper than the regular call rates and calls can be made to any network and any distance, using this technology.
Reasons Behind Increasing Popularity of
• VoIP is cheaper than any other mean of telecommunication like regular PSTN, GSM, CDMA mobile phone etc. Mobile is 10 to 20 times cheaper than all above media of mobile communication. Especially for long distance international calls, mobile is almost free due to its cheapest rate plans, as compared to regular mobile service' rate plan.
• Using mobile VoIP service through internet is better in any mean. The best thing is that you are not forced to change you number to use the service. Most of the service providers allow you to keep your existing phone number to use their services.
• There are dialer applications available in the market, which give you the same functionality like call waiting, call forwarding, call log etc. VoIP provides enhanced voice quality and bad network or frequent call failure is not a problem in mobile because this technology runs over internet.
• Mobile VoIP is relatively new service so most mobile VoIP service providers are offering better services at low rates, which is relatively costly in regular mobile service providers.
• With VoIP PC-to-PC calls are free. cell VoIP rates plan are also amazingly cheaper than regular mobile rate plans.
• Portability is another USP of cell VoIP. You can easily carry and use your mobile anywhere. However, in few countries where use of VoIP or VoIP is restricted due to 'n' number of reasons, mobile VoIP usage is still low.
• In many countries, incoming call over mobile is charged. Use of cell VoIP gives liberty from this restriction allowing free incoming call.
Challenges in Mobile VoIP
One of the biggest challenges for the mobile telecommunication Industry or is to deliver the benefits of IP without losing control over the network services. Common users want the Internet to be free, flawless and high speed. For ITSPs, providing such a flawless service at cheaper rates of for free is again a challenge. It challenges the most valuable service in the telecommunication industry 'mobile VoIP' and threatens to change the nature of the global communications industry.
In current scenario, VoIP has limited reach due to factors like:
• Lack of awareness about cell VoIP & VoIP.
• Limited number of broadband internet connections available in limited areas has restricted the use of mobile VoIP.
• Users still not ready to adopt the new technology like VoIP & mobile VoIP and innovations in mobile technology.
• Higher rates of Internet services. No standard rates are regularized by service providers.
• Lack of standard architecture in cell VoIP services.
• Present online security measures can't sufficiently tackle the mobile VoIP processing requirements.
• Change in protocols will take time for a problem free, secured mobile VoIP service.
VoIP or Voice over Internet Protocol is influencing the customer behavior and rapidly changing the way we communicate. Portability of cell VoIP makes it different from PSTN (Public Switched Telephone Network). VoIP has always been a very promising technology, lowering the cost of communication between people, with the help of internet.
Article Source: http://EzineArticles.com/?expert=David_Dj_Johnson
Tuesday, March 2, 2010
How Much Bandwidth is Required for VoIP Phones?
By Chris Landry
A long-standing question for potential VoIP (Voice over Internet Protocol) consumers is "How much bandwidth does a VoIP phone require to make quality telephone calls?"
First of all, Bandwidth is defined as the ability to transfer data (such as a VoIP telephone call) from one point to another in a fixed amount of time. The higher the bandwidth speed you have, the more data you can send over your Broadband Internet connection.
There are two types of bandwidth at your location: upload bandwidth and download bandwidth. The Upload Bandwidth is the amount of data you can send to the Internet and download bandwidth is the amount of data you can receive from the Internet. The more Internet bandwidth you have from your ISP (Internet Service Provider) the better.
In most cases, the normal VoIP telephone call will use up 90 Kbps (kilobits per second). If you have a Broadband Internet service provider that doesn't offer much bandwidth then most VoIP providers give you the option to lower the VoIP voice quality by lowering the bandwidth used for VoIP calls to 60 Kbps or, to really conserve your bandwidth, 30 Kbps. Most people can't tell the difference between the three settings. We suggest you use the high sound quality setting (90 Kpbs in most cases), if bandwidth is not an issue. High VoIP voice quality is generally the default setting but if you are running into a situation where your bandwidth is limited then you can adjust your VoIP bandwidth to one of the lower settings. Some consumers with 128 Kbps upload connections can receive less VoIP service quality due to a poor quality ISP (Internet Service Provider). By selecting a lower quality VoIP bandwidth setting, this problem can be avoided.
If you plan on using a VoIP service provider, should you get a DSL or a Cable Internet access provider? In general, DSL upload bandwidth starts at 128k where as Cable Internet upload bandwidth starts at around 600k. Cable Internet is a little bit more expensive, but it is also about 4-5 times faster than residential DSL and a bit friendlier to a VoIP telephone call. Having said that, both DSL and cable modem high-speed services provide sufficient broadband Internet access bandwidth to support any of the top VoIP service providers. If you are experiencing low Broadband Internet Service provider bandwidth, we suggest you try Packet8 VoIP. Packet8 VoIP boasts an advanced compression technology in which each active voice line uses approximately only 23Kbps of total data throughput, upstream and downstream.
The amount of bandwidth that a VoIP provider requires to make a quality telephone call is only one thing to consider when choosing a VoIP service provider. In fact, there are many things to consider when choosing a VoIP provider. An educated consumer generally results in a satisfied consumer.
Please see VoIP things to consider article (http://www.voipchoices.com/voip-considerations.html) to find a list of more things to consider when choosing a VoIP provider. You can also compare VoIP providers side-by-side by price and features at http://www.VoIPChoices.com
Chris Landry is the foremost authority on residential and small business VoIP providers. Chris is the founder of http://www.VoIPChoices.com. Chris has prequalified several high-quality VoIP providers and compares them by price and features at http://www.VoIPChoices.com
Chris can be reach via email at Chris@VoIPChoices.com.
Article Source: http://EzineArticles.com/?expert=Chris_Landry
A long-standing question for potential VoIP (Voice over Internet Protocol) consumers is "How much bandwidth does a VoIP phone require to make quality telephone calls?"
First of all, Bandwidth is defined as the ability to transfer data (such as a VoIP telephone call) from one point to another in a fixed amount of time. The higher the bandwidth speed you have, the more data you can send over your Broadband Internet connection.
There are two types of bandwidth at your location: upload bandwidth and download bandwidth. The Upload Bandwidth is the amount of data you can send to the Internet and download bandwidth is the amount of data you can receive from the Internet. The more Internet bandwidth you have from your ISP (Internet Service Provider) the better.
In most cases, the normal VoIP telephone call will use up 90 Kbps (kilobits per second). If you have a Broadband Internet service provider that doesn't offer much bandwidth then most VoIP providers give you the option to lower the VoIP voice quality by lowering the bandwidth used for VoIP calls to 60 Kbps or, to really conserve your bandwidth, 30 Kbps. Most people can't tell the difference between the three settings. We suggest you use the high sound quality setting (90 Kpbs in most cases), if bandwidth is not an issue. High VoIP voice quality is generally the default setting but if you are running into a situation where your bandwidth is limited then you can adjust your VoIP bandwidth to one of the lower settings. Some consumers with 128 Kbps upload connections can receive less VoIP service quality due to a poor quality ISP (Internet Service Provider). By selecting a lower quality VoIP bandwidth setting, this problem can be avoided.
If you plan on using a VoIP service provider, should you get a DSL or a Cable Internet access provider? In general, DSL upload bandwidth starts at 128k where as Cable Internet upload bandwidth starts at around 600k. Cable Internet is a little bit more expensive, but it is also about 4-5 times faster than residential DSL and a bit friendlier to a VoIP telephone call. Having said that, both DSL and cable modem high-speed services provide sufficient broadband Internet access bandwidth to support any of the top VoIP service providers. If you are experiencing low Broadband Internet Service provider bandwidth, we suggest you try Packet8 VoIP. Packet8 VoIP boasts an advanced compression technology in which each active voice line uses approximately only 23Kbps of total data throughput, upstream and downstream.
The amount of bandwidth that a VoIP provider requires to make a quality telephone call is only one thing to consider when choosing a VoIP service provider. In fact, there are many things to consider when choosing a VoIP provider. An educated consumer generally results in a satisfied consumer.
Please see VoIP things to consider article (http://www.voipchoices.com/voip-considerations.html) to find a list of more things to consider when choosing a VoIP provider. You can also compare VoIP providers side-by-side by price and features at http://www.VoIPChoices.com
Chris Landry is the foremost authority on residential and small business VoIP providers. Chris is the founder of http://www.VoIPChoices.com. Chris has prequalified several high-quality VoIP providers and compares them by price and features at http://www.VoIPChoices.com
Chris can be reach via email at Chris@VoIPChoices.com.
Article Source: http://EzineArticles.com/?expert=Chris_Landry
When You Use an Adapter VoIP Calls Are Even Easier
By Dave Nalin
Making calls using a VoIP service is quickly becoming one of the most preferred methods of making and receiving telephone calls. VoIP uses the Internet to make calls rather than a traditional analog telephone line and due to this you either need a VoIP phone or an adapter, VoIP is that straightforward. When you use an adapter VoIP calls can be made from your own phone, meaning that you don't even have to buy a new phone.
To successfully use an adapter VoIP have made the entire process so easy. All you have to do is buy an adapter, VoIP ready of course and then plug it into your phone. You also need to plug the adapter into your modem, then you have set up your home phone and run it through the adapter - VoIP calls can then be made and received from your home phone.
When you buy an adapter VoIP can also be used to send and receive faxes, so in effect you can have your own home office set up within minutes just using VoIP, an adapter, VoIP provider and your home Internet connection. If that is so simple and easy to set up it is one of the reasons why so many people are using VoIP as their telephone service provider. With VoIP you can say goodbye to complicated setups and expensive setup costs and say hello to a fantastic way to make and take calls at a greatly reduced monthly cost.
If you're interested in buying an adapter, VoIP hardware can be found on the Internet at very reasonable prices which are highly affordable to everyone. In addition to this there is no one adapter VoIP service providers tend to recommend, as there are so many on the market right now. You can choose one that is the perfect size and perfect colour to match your home phone and decor.
Sometimes you might want to keep a regular telephone line you can even buy an adapter, VoIP compatible which will allow you to switch between VoIP calls and regular phone calls, it really is up to you. Some people choose to do this if they have a business line that they do not wish to disconnect, so by using an adapter, VoIP calls can be made, faxes can be received and a conventional telephone line can still be in use.
So if you are looking for a way to keep your own home phone and still be able to make VoIP calls an adapter, VoIP ready is just what you need. Then in just a few moments you can set up your telephone with the adapter, VoIP account and PC and you are ready to go. Anyone can be using an adapter, VoIP suitable in their own home phone in less time than it would take to call the phone company and ask them to install another phone line. VoIP is the future telephone of calls so make sure you are taking advantage of it.
Looking for best voip providers?
Vbuzzer provides quality voip products and services. The company has special offers for adapter voip, ata voip, voip adapter, voip ata, voip phone adapter and many more.
Article Source: http://EzineArticles.com/?expert=Dave_Nalin
Making calls using a VoIP service is quickly becoming one of the most preferred methods of making and receiving telephone calls. VoIP uses the Internet to make calls rather than a traditional analog telephone line and due to this you either need a VoIP phone or an adapter, VoIP is that straightforward. When you use an adapter VoIP calls can be made from your own phone, meaning that you don't even have to buy a new phone.
To successfully use an adapter VoIP have made the entire process so easy. All you have to do is buy an adapter, VoIP ready of course and then plug it into your phone. You also need to plug the adapter into your modem, then you have set up your home phone and run it through the adapter - VoIP calls can then be made and received from your home phone.
When you buy an adapter VoIP can also be used to send and receive faxes, so in effect you can have your own home office set up within minutes just using VoIP, an adapter, VoIP provider and your home Internet connection. If that is so simple and easy to set up it is one of the reasons why so many people are using VoIP as their telephone service provider. With VoIP you can say goodbye to complicated setups and expensive setup costs and say hello to a fantastic way to make and take calls at a greatly reduced monthly cost.
If you're interested in buying an adapter, VoIP hardware can be found on the Internet at very reasonable prices which are highly affordable to everyone. In addition to this there is no one adapter VoIP service providers tend to recommend, as there are so many on the market right now. You can choose one that is the perfect size and perfect colour to match your home phone and decor.
Sometimes you might want to keep a regular telephone line you can even buy an adapter, VoIP compatible which will allow you to switch between VoIP calls and regular phone calls, it really is up to you. Some people choose to do this if they have a business line that they do not wish to disconnect, so by using an adapter, VoIP calls can be made, faxes can be received and a conventional telephone line can still be in use.
So if you are looking for a way to keep your own home phone and still be able to make VoIP calls an adapter, VoIP ready is just what you need. Then in just a few moments you can set up your telephone with the adapter, VoIP account and PC and you are ready to go. Anyone can be using an adapter, VoIP suitable in their own home phone in less time than it would take to call the phone company and ask them to install another phone line. VoIP is the future telephone of calls so make sure you are taking advantage of it.
Looking for best voip providers?
Vbuzzer provides quality voip products and services. The company has special offers for adapter voip, ata voip, voip adapter, voip ata, voip phone adapter and many more.
Article Source: http://EzineArticles.com/?expert=Dave_Nalin
VoIP RFP - How to Create and Issue a VoIP Telephony Service Request For Proposals
By Steve D Evans
More and more VoIP RFP dispatches are taking place as business are seeking to enter contracts for their telephony services to be converted to Voice Over Internet Protocol Systems.
Eweek provides a very useful template for all those setting out to write their own VoIP RFP.
Their template suggests the following content for a response to an RFP to start with, which we have amended to comply with the needs for a typical RFP notification letter, as follows:-
1. VoIP RFP Introduction Page.
A. Your Company name.
B. Your Proposal authors.
C. The Date, Co. address and URL as it would appear in print.
D. Primary contact name with phone number plus e-mail address.
2. VoIP RFP Equipment list with version/model numbers and design description.
A. An itemized list of existing installed significant equipment (gateways, systems, cards and components, plus handsets type and number) for each site which be requiring replacement with VoIP equivalent services
B. An itemized VoIP RFP list of the required software for each site.
C. An itemized VoIP RFP ist of the required services for each site.
D. A summary of VoIP RFP ist of the required for your solution plus the specific features you need.
E. Address(es) for installation of you VoIP service.
3. A Request for a priced list of required products plus services.
A. An itemised list of major equipment for every location.
B. An itemised list of software for every site location.
C. An itemised list of services for every site location.
4. Details of the Recurring Costs. It is advised that your requesy a summary of the likely ongoing subscription and service costs which will be charged to maintain the system over a period of (say) three years for retuning with their VoIP RFP.
5. Request VoIP RFP Product literature and plenty of documentation. Ask them to include product literature that describes the features and benefits of their equipment, software and services. Also include technical documentation for major components.
All this and much detailed information can be found by searching for a Sample VOIP RFP in your favorite search engine.
Plus and all the requirements listed below in the Eweek's Details section.
So, now you have prepared your VoIP RFP, who would you send it out to?
Well, there are suggestions around and for large corporates for example. Organizers of the VoiceCon conference issued a request for proposals for a hypothetical VOIP installation and obtained bids from five vendors:
- Aastra Intecom,
- Cisco
- Avaya,
- Alcatel, and
- 3Com.
These are big players in VoIP and would be a good choice for inclusion for most organizations we conside in order to get their proposals.
The technologies offered by the vendors varied greatly, and so did their prices. Organizations across the globe have employed a wide variety of VoIP solutions, and the digital nature of the service allows many ways to improve customer service operations, delight callers, reduce expenses and create new revenue opportunities.
If you have not already considered setting out to install a VoIP Voice over Internet Protocol system within your business, we suggest that you do consider at least putting out a VoIP RFP. You will not thereafter be forced to award a VoIP contract, but you will certainly learn a lot about the technology and the savings it can provide your company.
VoIP is an emerging technology being implemented in industry generally. Traditionally, skills in data and voice have been separate, but the evolving information age increasingly requires people with skills in both to implement and administer converged systems for the VoIP RFP submission.
Voice over Internet protocol VoIP is fast becoming an extremely popular technology by small and large businesses alike. Procuring this technology can quickly become a substantial, resource-intensive project but when implemented this company development cost need never be spent again.
When issuing the RFP we suggest that it is good practise to include a statement that your company reserves the right, with sole discretion, to refuse to appoint a VoIP supplier.
The party issuing the VoIP RFP will also usually require that the successful tenderer and his representatives shall at all times follow all applicable Company regulations while on Company property, including all company rules and procedures, including observation of the no smoking, no weapons and drug-free policies of the Company.
Some organizations will issue a pre-RFP notice to notify vendors early on that an RFP is forthcoming, while others simply send their requests out to suitable service providers once they have created the RFP.
Steve Evans is one of those technologically literate guys, who is also an early adopter of Cell Phone internet access VoIP . Visit his web site for the best analyses of VOIP fact magazines, and make up your own VoIP requirements list.
Article Source: http://EzineArticles.com/?expert=Steve_D_Evans
More and more VoIP RFP dispatches are taking place as business are seeking to enter contracts for their telephony services to be converted to Voice Over Internet Protocol Systems.
Eweek provides a very useful template for all those setting out to write their own VoIP RFP.
Their template suggests the following content for a response to an RFP to start with, which we have amended to comply with the needs for a typical RFP notification letter, as follows:-
1. VoIP RFP Introduction Page.
A. Your Company name.
B. Your Proposal authors.
C. The Date, Co. address and URL as it would appear in print.
D. Primary contact name with phone number plus e-mail address.
2. VoIP RFP Equipment list with version/model numbers and design description.
A. An itemized list of existing installed significant equipment (gateways, systems, cards and components, plus handsets type and number) for each site which be requiring replacement with VoIP equivalent services
B. An itemized VoIP RFP list of the required software for each site.
C. An itemized VoIP RFP ist of the required services for each site.
D. A summary of VoIP RFP ist of the required for your solution plus the specific features you need.
E. Address(es) for installation of you VoIP service.
3. A Request for a priced list of required products plus services.
A. An itemised list of major equipment for every location.
B. An itemised list of software for every site location.
C. An itemised list of services for every site location.
4. Details of the Recurring Costs. It is advised that your requesy a summary of the likely ongoing subscription and service costs which will be charged to maintain the system over a period of (say) three years for retuning with their VoIP RFP.
5. Request VoIP RFP Product literature and plenty of documentation. Ask them to include product literature that describes the features and benefits of their equipment, software and services. Also include technical documentation for major components.
All this and much detailed information can be found by searching for a Sample VOIP RFP in your favorite search engine.
Plus and all the requirements listed below in the Eweek's Details section.
So, now you have prepared your VoIP RFP, who would you send it out to?
Well, there are suggestions around and for large corporates for example. Organizers of the VoiceCon conference issued a request for proposals for a hypothetical VOIP installation and obtained bids from five vendors:
- Aastra Intecom,
- Cisco
- Avaya,
- Alcatel, and
- 3Com.
These are big players in VoIP and would be a good choice for inclusion for most organizations we conside in order to get their proposals.
The technologies offered by the vendors varied greatly, and so did their prices. Organizations across the globe have employed a wide variety of VoIP solutions, and the digital nature of the service allows many ways to improve customer service operations, delight callers, reduce expenses and create new revenue opportunities.
If you have not already considered setting out to install a VoIP Voice over Internet Protocol system within your business, we suggest that you do consider at least putting out a VoIP RFP. You will not thereafter be forced to award a VoIP contract, but you will certainly learn a lot about the technology and the savings it can provide your company.
VoIP is an emerging technology being implemented in industry generally. Traditionally, skills in data and voice have been separate, but the evolving information age increasingly requires people with skills in both to implement and administer converged systems for the VoIP RFP submission.
Voice over Internet protocol VoIP is fast becoming an extremely popular technology by small and large businesses alike. Procuring this technology can quickly become a substantial, resource-intensive project but when implemented this company development cost need never be spent again.
When issuing the RFP we suggest that it is good practise to include a statement that your company reserves the right, with sole discretion, to refuse to appoint a VoIP supplier.
The party issuing the VoIP RFP will also usually require that the successful tenderer and his representatives shall at all times follow all applicable Company regulations while on Company property, including all company rules and procedures, including observation of the no smoking, no weapons and drug-free policies of the Company.
Some organizations will issue a pre-RFP notice to notify vendors early on that an RFP is forthcoming, while others simply send their requests out to suitable service providers once they have created the RFP.
Steve Evans is one of those technologically literate guys, who is also an early adopter of Cell Phone internet access VoIP . Visit his web site for the best analyses of VOIP fact magazines, and make up your own VoIP requirements list.
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